FolioSpan Support
Track stocks, crypto, and wallet holdings in one place.
What FolioSpan does
FolioSpan is a personal portfolio tracker. Add assets manually or scan public blockchain wallet addresses, view balances and performance, set local price alerts, and optionally upgrade to Pro for unlimited wallet scans and automatic sync.
Common questions
Do you need KYC or my seed phrase?
No. Scan a public wallet address only. FolioSpan never asks for a seed phrase or private key. KYC is not required to scan a wallet. Sign-in is optional, for cloud sync and store purchases.
Do I need an account?
You can try as a guest. Creating an account (email, Google, or Apple on iOS) enables cloud sync and store purchases.
Is FolioSpan a broker or financial advisor?
No. FolioSpan is a portfolio record for information and tracking only. It does not execute trades and is not financial, tax, or investment advice.
Why did my wallet scan stop?
Free accounts include one wallet scan. Watch a rewarded video for +1 scan, or subscribe to Pro for unlimited scans.
How do I cancel Pro?
Cancel in your Apple ID or Google Play subscription settings. Restoring purchases is available in Settings and on the Pro screen.
How do I delete my data?
In the app: Quick Options or Settings → Delete account. The privacy policy explains what is removed and what store receipts may remain. Privacy
App Store or Play review demo
If you need a demo login for review, contact support with your review ticket ID and we will provide credentials.
Contact
We aim to reply within 2 business days.